Privacy Police

Privacy Policy!

The eTrolley Network Platform for eCommerce, owned by Dream Web Development Company W.L.L. (Doha - Qatar, Commercial Registration No. 131205) welcomes you through its electronic platform, and the eTrolley Network Platform extends thanks to all of its customers for your trust in the platform, and the eTrolley Network Platform informs you that out of concern for the eTrolley Network Platform, and based on its full awareness that the rights of the merchant through the eTrolley Network Platform, the e-trolley network seeks to preserve the information of merchants and consumers by the mechanism of the privacy policy and confidentiality of information in force in the eTrolley Network Platform.

Accordingly, the eTrolley Network Platform would like to point out that, according to the usage agreement concluded between you as merchants and the eTrolley Network Platform, this document informs you of the privacy policy and confidentiality of information applicable in the e-trolley network platform, and that by the fourth clause of Article fifteen of the usage agreement Dream Company has established a “Privacy Policy and Confidentiality of Information” to clarify and define the confidentiality and privacy mechanism in force in the eTrolley Network Platform for electronic commerce, so please inform you about it as you access the e-Trolly network platform and your establishment of the online store, all your information is subject to this policy.

We care greatly about the privacy of our customers, and we pledge to protect it and not trade it or use it for any purpose or transfer it to others without written consent if necessary.

Collection of customer personal information:

The following personal information may be collected, stored, and used: Information about your computer or phone including your Internet Protocol address, geographic location, browser type and version, and operating system.

• Information you enter when transacting on our website, such as your email address.
• information you enter when creating a profile or when providing a copy of credentials or personal documents – for example, your name, profile pictures, gender, date of birth, marital status, interests and hobbies, educational status, and other details we may need within the framework of our work and type work agreed upon between the two parties.
• information, such as your name and email address, that you enter to set up subscriptions to our emails and/or newsletters;
• The information generated during the use of the Website/App, including the times and frequency of your use of the Website and the circumstances under which you use the Website.
• Consumer personal information, such as name, e-mail, national identification number, or residence number.
• Merchant's personal information, such as name, age, e-mail, national identification number, or residence number.
• Information about the store and its legal entity, such as the commercial registration number and a copy of the commercial registration.
• Personal login information for the online store, such as username, password, e-mail, and password recovery information
• If the merchant does not provide the required information, the e-trolley network platform may try to obtain it through other sources.
• Information about anything you buy, services you use, or transactions you make with us, which includes your name, address, telephone number, email address, and credit card details.
• Information contained in any communications you send to us via email or our website, including shared content and metadata.
• Any other personal information that you submit to us.
• The e-trolley network platform is always aware of the revenue generated in the store because the merchant uses the payment gateways provided by the e-trolley network platform.
• The e-trolley network platform is aware of the type of goods or services offered on the store platform.

The eTrolley Network Platform is aware of the performance of stores, in case there is a need to direct support, advice, and guidance to merchants or stores to help them improve their performance.
 
As the eTrolley Network Platform seeks to maintain the quality of the stores' work and improve the quality of their work, it is constantly looking at the number of store consumers, their customers, and their segments
Before you disclose personal information about another person to us, you must obtain that person's consent to both the disclosure and processing of that personal information following this Policy.

Use of your personal information:

The personal information submitted to us will be used in various ways for the purposes described in this contract. We may use your personal information for the following purposes:

• Manage your website and services related to this project on the Internet.
• Customize your website/application to be more relevant to you.
• Provision of services purchased on the Internet.
• Send you statements, invoices, and payment notes, and collect payments from you.
• Send you non-marketing commercial messages.
• Providing third parties with statistical information about our users (however, these third parties will not be able to identify users of that information themselves).
• Dealing with inquiries and complaints made by you or made to us about you.
• Protecting the project from fraud and maintaining its security.
• Other uses.

Disclosure of Personal or Business Information:

We, Dream Web Development Company W.L.L, confirm that we will not provide any third party, without your express consent, with your personal information, data, project details, or any names, addresses, or numbers belonging to you or the existing project between us in all its stages. However:

• We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
• We may disclose your personal information to any member of our group companies (this means our subsidiaries, the original holding company, and all its subsidiaries if any) to the extent reasonably necessary for the purposes set out in this policy.
• We may disclose your personal or project-related information to us to the extent that we are required to do so by law, or in connection with any ongoing or potential legal process in order to establish, exercise or defend our legal rights (including providing information to others for fraud prevention and risk reduction). credit).
• To the purchaser (or prospective purchaser of our company, if any) of any business or asset that we are (or intend to) sell.
• Any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information that, in our reasonable opinion, would be reasonably likely to order disclosure of that personal information.
• Except as provided in this policy, we will not provide your personal information to third parties.

We cannot prevent others from using or misusing personal, business, business, or other information that you post on the Site or Application or submit for publication on our Website and that is available on the Internet throughout the world.
Security of your personal and business information related to the project and transmitted to us by you:

Our dear customer: By signing this agreement, you acknowledge a clear acknowledgment of the risks of hacking that the website/application may be exposed to and that there is a percentage, no matter how small, of the possibility of hacking your project by others without any responsibility on Dream Company, which in turn undertakes to provide the highest standards Global technology to protect the site and application from hacking.

We undertake to store all information you provide on our secure servers (protected by password and security certificates (SSL, HTTPS) and firewall.
All electronic financial transactions (if any) that are carried out through our website, if, are protected by HTTPS encryption technology.
You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee that data transmitted over the Internet is 100% secure.
You are responsible for maintaining the confidentiality of your password to access your accounts. Since it will not ask you for your password except in the places shown and through the approved legal channels.
 

How secure is the confidentiality of information for merchants, consumers, or stores:

The eTrolley Network Platform seeks to maintain the confidentiality of the information of the platform users, and since the privacy policy of merchants or stores will not violate the provisions of the user agreement or the privacy policy and confidentiality of information. However, since this cannot be guaranteed 100% in (internet space), the e-Trolly network platform team notes the following:

eTrolley Network Platform seeks to preserve all information about the stores and not be seen by anyone in violation of the policy in force in the e-trolley network platform.
The e-trolley network works to protect the information of merchants and stores according to high-quality electronic and technical protection systems that are continuously and periodically updated.

However, since the Internet cannot be 100% guaranteed because of the penetration or viruses that may occur on the electronic protection systems and firewalls in force in the e-Trolly network platform, the e-Trolly network platform advises merchants to keep their information strictly confidential, and not to disclose any Information that the merchant deems very important to him, and this is in the interest of the e-trolley network platform to protect, guide, and guide merchants and stores.
Strategic and Logistics Services (Third Party Services)

The merchant acknowledges his full knowledge and ignorance that if he applies for a request to subscribe to a service provided by a third party, he grants complete authorization, authorization, and authorization to the e-Trolly network platform to provide the service provider with the data of the merchant, store, or user subscribed to the service provider, such as Name User - personal phone - e-mail - ID or residence number - home address, and other information needed by the service provider (third party). This is so that the service provider (the third party) can provide the required service to which the user has subscribed.

Modifications:

We may update this Policy from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy, and we will notify you of changes to this policy by e-mail or through the private messaging system on our website if these changes concern you personally.

THIRD-PARTY SITES

The project includes the need to create hyperlinks and details of third-party websites, bearing in mind that we have no control over the privacy policies and practices of third parties and are not responsible for them.

Update information:

Please let us know if the personal information we hold about you needs to be corrected or updated. You should also visit our website and view any updates we make to the privacy policy, and we may email you if we need to update any information requested by you.

For further information:

Tel: 0097450988700

Email: info@etrolly.net